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"I loved that the warranty for Basement Waterproofing was not only transferable but also covered the walls and the entire basement floor. Considering what the competition was charging for their system, which did not provide a warranty for the wall and only covered the floor where their pipe was. You get what you pay for and in this case, paying more would have gotten our family less. It pays to understand the fine print in doing your homework. My basement is dry and I paid less than the competition and got warranty coverage far beyond what the other companies were offering. You can't even compare apples for apples as there is not another company offering what Basement Waterproofing offers in their warranty."
—Todd & Lynette, Saratoga, New York
"I never considered how much my family's health was affected by our wet basement. Soon after our basement was done, I noticed my son's asthma attacks had diminished greatly. I experienced both the satisfaction of doing the right thing for my family and at the same time the guilt of waiting so long enduring the day to day suffering of my children. Had I realized this, I certainly would have dried my basement sooner and now consider the cost a bargain when contrasting the result. Basement Waterproofing Inc. is a great company with a great product and the service to back it up."
—Pat & Steven from Carthage, New York |
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"My neighbor, two houses down, went with another company. After several attempts to get it right, it still never was dry and my neighbor gave up on them and eventually sold their home. I go down in my basement during a rain and chuckle to myself thinking how bad my basement use to leak and now during the heaviest rains remains dry useable space."
—Roger & Lillian in Binghamton, New York
"A friend of mine, whose company will remain nameless, did my basement several years ago. After a few years it began to leak and I could not get them to return and fix the problem. Even after giving them several referrals, I could not get them back to correct my problem. When I had Basement Waterproofing, Inc. come into my home, I began to skeptically question them in order to seek assurance that I would not make the same mistakes. Every question was answered in great step-by-step detail. Upon completion, I realized that this company had done everything they said they were going to do. I watch my basement in the rain and am amazed how dry now is. I was sorrowed that I had to pay twice, however this home I am doing for my daughter and I just want it right for her and my grandchildren. I would sincerely recommend this company if drying your basement the first time is important to you."
—Louis, Syracuse, New York
"If you ever thought of trying excavation and exterior footing drains, well don't. I did. I really did not know much about fixing a leaky basement and this person sounded like he knew what he was talking about. I spent over $9,000.00, I lost al my shrubs landscaping, my lawn was a mess and an overhang had to come down. When the fall rainy season came, so did the water right into my basement. When I tried to call them, all I could get was a cell phone voice mail and never a return call. I had a receipt but no warranty, explaining the lack of a return phone call. When I contacted Basement Waterproofing, a person answered the phone, no answering machine, no 1 for Spanish, no prompts. A real person took my information and the distance from their office was not an issue as she explained that they covered all of New York State. The representative was professional and sincere. Not being "pushy" he left me a contract and gave me some references and explained the written lifetime transferable guarantee. An A+ rating with the BBB and 26 years experience in doing just basements gave him a lot of confidence in what he was representing. He was not negative toward the other competitors that I explained I had coming in after him. In a short time, I gathered all the information and decided to go with Basement Waterproofing, one competitor was twice the contract price of Basement Waterproofing and would call every couple days to lower his price. I was certainly glad I did not go with them as he came down 46 percent off the initial quote. When I told Jack, he just kind of chuckled and said that they have a simple formula equal to all and the price is the price without all the games. My basement is finally dry and there is a resolution to a wet basement and that is Basement Waterproofing Inc. of Rome, New York. Don't buy from another without at least considering what they have to say."
—Kim & David from Walton, New York |
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Contact our waterproofing contractor in Rome, New York, to hear what others have to say about our superior basement waterproofing services.
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